FAQs

Customers can pay by eCheck, Plaid, PayPal, Bank transfer (ACH/Wire), Zelle, Venmo, Cash App, or Bitcoin (BTC). Payment instructions will be provided at checkout. If you need more detailed instructions please visit our Payment page.  If none of these options work for you please contact us at [email protected] to see if we can work out another alternative.

 

We offer USPS Ground Advantage and Priority shipping anywhere in the domestic United States for a flat rate of $7.99 and $11.99. International shipping is currently not available. You can find detailed shipping information on our Shipping & Refunds page.

Orders that have not been shipped can be cancelled by notifying [email protected].  Please contact us immediately if an order was made in error, once the item has been shipped you can no longer return or cancel the item  Please refer to our Shipping & Refunds page for more information.

Yes, please refer to our Terms and Conditions page before purchasing products from our site. All products on this site are for research (in-vitro) use only and must be purchased by a qualified individual 18 years or older. By purchasing products from this site you are agreeing to our terms and conditions.

Unfortunately, due to concerns with sterilization and degradation of peptides we cannot accept returns. For incorrect or damaged items, replacements will be made. Please visit our Shipping and Refunds page for more information on how to report an issue with your order. You will also want to make sure you understand our policy on chargebacks.

We do not provide instructions for use of our products. Purchasers are responsible for understanding proper handling, safety, and regulations of  products ordered from our website. Please understand our Terms and Conditions prior to purchase. We will not respond to questions from customers that violate our terms and condition policy.

Yes, both you and the person you referred are eligible for store credit for every referral. Visit our Referral Program page for more details.